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Cruiser
Art Gallery
4450 Kula Hwy #736
Kula Maui HI 96790 |
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Telephone
Orders
800.824.9427
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-
Shipping -
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United
States: USPS
Priority Mail
Orders are shipped the next business day.
Estimated delivery is 3 to 4 business days. |
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USPS
Priority Mail is
used to ship all orders. Shipping is integrated with the U.S. Postal Service
online computer data base so that we are able to provide you
with a tracking number that allows you to confirm
delivery status online.
Matted Laser Print:
Shipping is $7.00 regardless of size
(standard size or Large Edition) or the number of matted prints
you order. The $7.00 per order
shipping charge assumes all prints are sent via USPS Priority
Mail to the same address.
Discount / Multiple Prints: Shipping
is $7.00 regardless of size
(standard size or Large Edition) or the number of matted prints
you order. The $7.00 per order shipping charge assumes all
prints are sent via USPS Priority Mail to the same
address.
Koa / Bamboo Framed Print: Shipping is $17.00
regardless of frame style or
frame size.
Postage for multiple framed prints depends on frame size
and the number of framed prints you order. Please email us for an exact postage
quote.
Canvas Giclée Print: Shipping
is $17.00 regardless
of format. Postage for multiple canvas giclée prints depends
on format and the number of giclée prints you order.
Please email us for an exact postage quote.
Insurance: We recommend you insure your order - see
rate chart below . All domestic orders include
USPS Delivery Confirmation tracking at no additional charge.
When your package has actually been delivered to the Post
Office we will email you the Delivery Confirmation
tracking number so that you can
track delivery.
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Worldwide:
International Post
Orders are shipped the next business day.
Estimated delivery is 4 to 7 business days.
Customs clearance time varies by country. |
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We very much
appreciate our International customers and are pleased
that Cruiser Art is enjoyed in countries all around the
world. If you have questions regarding the classes
of mail service shown below, please email at custsrvc@cruiserart.com
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Matted
Print - Standard size
(11x14 inch mat dimensions)
First Class Package International |
One
(1) print - $15.00
Two (2) prints -
$17.00
Three (3) prints -
$20.00
Four (4) prints -
$22.00 |
(Canada
- $10.00)
(Canada - $11.00)
(Canada - $13.00)
(Canada - $15.00) |
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Matted
Print - Large Edition
(16x20 inch mat dimensions)
Priority
Mail International |
One
(1) print -
$39.00*
Two (2) prints -
$44.00*
Three (3) prints - $47.00*
Four (4) prints -
$49.00*
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(Canada
- $28.00)
(Canada - $31.00)
(Canada - $33.00)
(Canada - $35.00) |
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* Priority Mail International:
Unlike in years past, Priority Mail International rates now
differ significantly from country to country. The
postage amounts shown in the above chart represent an
average rate. The rates shown are the maximum
we will charge. If your country has a lesser postal
rate we will charge only actual postage.
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Insurance:
Standard size prints are sent via First Class Mail
International which does not offer an option to purchase Insurance
or Delivery Confirmation tracking. Large Edition prints, Framed
prints and Canvas Giclée prints are sent via Priority Mail
International which automatically includes both Insurance and Delivery
Confirmation tracking at no additional cost.
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Please note: Our shopping cart
is programmed to show U.S. postage on all orders. We will
adjust your credit card charge to reflect correct
International postage and
email you to confirm that we have done so. Postage
shown is in U.S. Dollars (USD). Customs duties,
tariffs and individual country import taxes, including
Value Added Taxes (VAT), are the customer's
responsibility.
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Insurance
We cannot
be responsible for loss or damage that might occur while
your package is in the possession of the U.S. Postal
Service. We recommend you insure your order. If your print is
lost or damaged we will assist you in filing a claim to
replace it. You will be asked if you wish to insure your
print during the checkout process.
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Insurance
fee (based on purchase price of prints) |
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Up to $50.00 |
$1.95 |
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$50.01 - $100.00 |
$2.45 |
| $100.01
- $200.00 |
$3.05 |
| $200.01
- $300.00 |
$5.10 |
| $300.01
- $400.00 |
$6.25 |
| $400.01
- $500.00 |
$7.40 |
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Guarantee
All
Cruiser Art prints have an unconditional thirty-day money
back guarantee. If for any reason you are not happy
with your print when you receive it, please email us to
arrange for its return. Postage costs for the
original shipment and postage costs to return the print
are the customer's responsibility, however you will
receive a full refund of the actual purchase price of the
print itself.
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Security
/ Privacy
All
credit card payment information is encrypted and accessed
only via an SSL secured server. Credit card details are
seen and processed by only one person on our staff, then
expunged from our records when your transaction is
complete. At no time is your credit card number
stored in our computer. Your privacy is of equal concern.
Your name and email address will never be sold, rented,
exchanged, shared or given to anyone. If you have
concerns, please email us or consider placing your order
by telephone.
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Telephone
Orders
We
welcome telephone orders with payment by VISA, MasterCard
or PayPal. Orders are taken weekdays 9:00 am to 5:00
pm Hawaiian Standard Time. Hawaiian Standard Time is
two hours behind Pacific Standard Time. When it's Noon
in California it's 10:00 am in Hawaii. Current time in the Hawaiian Islands is shown
on the menu to the left. To place an order weekdays
9:00 am to 5:00 pm, please phone us at 1-800-824-9427.
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Communication
Complete
contact information can be found on our Contact
page. We invite you to email custsrvc@cruiserart.com with
questions, suggestions or concerns. We value your
interest and promise a quick response. |
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